Viking Components

COMMUNICATION REPORT Prepared by Business consultant The purposes of the composing are (1) to look at Viking Components current agency; (2) how subscriber line communication is carried out internally among employees and executive programs; and (3) recommend ways to move on improve the process. set(p) in Rancho Santa Margarita, one of Orange Countys growing communities, Viking utilize individuals from all walks of life. Engineers, send offers, assemblers passed together in a small acidulateing environment. During the 90s, Viking operated on three shifts. Although there were not a lot of communications going on in the midst of shifts, each employee knew exactly what he/she was supposed to do at work. Customers were happy with Vikings wares. Profits were high and e actuallyone got along very well. One instance that caused the company to lose legion(predicate) customers and record its first quarter broken ever was a bastard bearing of an electronic device and miscommunications between engineers, supervisors, and assemblers. This draw testament analyze the problems and make recommendations for improvement at Viking Components, Inc. In January 2000, Viking reliable several readys to design and produce this electronic device. Engineers passed the design to assemblers for drudgery. The design showed a cable of eight feet in continuance is required. When assemblers rig this device together, they noticed that the cable is a gnomish short.

They recommended to the supervisor to use a longer cable. The supervisor told them to brood to work while he talks to the engineers. A a couple of(prenominal) mont! hs later, production was complete and the recommendation from assemblers was forgotten. When customers install this device, it did not work mighty because the cable was short. Customers returned all products and canceled future orders. In the soused time, engineers, centering and employees blamed each other for this bad product and no one was taking responsibility. As a result, Viking lost a few value... If you want to get a effective essay, order it on our website: OrderCustomPaper.com

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